Terms & Conditions

All submissions must conform to the following:

Technical Conditions:

  • Case studies for the 2019 Award must not be older than January 2015 (this condition does not apply to best government communications strategy).
  • Case studies must not be no more than 1,000 words (Font: Simplified Arabic, Font Size: 14).
  • Case studies submitted by organisations must be written in Arabic only, while case studies submitted by individuals (Media and Students) can be submitted in Arabic or English.
  • Submissions need to be in PDF and Word formats.
  • Submission file needs to include the key elements essential for writing case studies.

Below is an example of the key elements that should be included in case studies. Entrants can use this example as a guideline to write their own case studies:

Cover page that includes:

  • Entity name and logo
  • File name
  • Date of submission

Summary Page that includes:

  • The subject of the case study
  • Key objectives
  • What has been achieved
  • Main conclusions
  • Summary of the case study recommendation

Content page that includes:

  • Section titles
  • Section sub-titles
  • Page numbers


  • Provides a general overview of the file subject, its aims, and the way it is organised, with a focus on the core idea of the submission and its importance


The writer has the freedom to organise the submission the way he deems best; however, the content must include

  • Titles
  • Context
  • Strategy
  • References
  • Summary
  • Workflow and recommendations
  • Conclusion
  • Supplements
  • Footnotes
  • Acknowledgments


  • Sharjah Government Communication Award (SGCA) reserves the right to publish details of the nominees, entrants, finalists and winners of the award on IGCC's website and in other promotional and publicity material as it considers appropriate, including (without limitation) for the purpose of promoting Sharjah Government communication Award (SGCA) and/or the Sharjah Government Communication Award. By entering, organisations and individual entrants consent to participating in publicity and promotional activities and events and/or press conferences. Sharjah Government Media Bureau will also be entitled to use entrants' names, photographs, countries of residence (but not full postal addresses) and other relevant information for publicity throughout all media free of charge.
  • Entrants shall not take part (or agree to take part) in any media coverage, or make any press releases or other announcements regarding participation in the award without the prior written agreement of Sharjah Government Media Bureau. No entrant shall refer to the award or permit it to be referred to by any third party for the purpose of promoting or publicising any company or business other than IGCC.
  • Notwithstanding the above stipulation, following the announcement of the awards, the winner and runners-up are permitted to speak of the award and their achievements. If the winner or runners-up wish to refer to the award for the purpose of promotion or publicity of any company or business other than Sharjah Government Media Bureau, they must get the written consent of IGCC prior to doing so.
  • IGCC may enter into discussions with the entrants regarding the potential publication of the submissions.


  • Winners of the Sharjah Government Communication Award may not reenter in a previously won category for a period of two years.
  • Entrants may be required to provide further information to assist the judges in assessing the submission. Each entrant will agree to fully co-operate with the judges. Information which is not in the public domain and is marked by the entrant as confidential shall be treated as confidential by IGCC and the judges. Each entrant is, however, advised to take independent legal advice relating to the protection of any innovation or know-how that is included within the submission. IGCC shall not be responsible for maintaining the confidentiality of any information submitted over the internet, but shall exercise reasonable efforts to keep all such information confidential.
  • Entrants must be nationals or expats living in the UAE or the GCC, and all submitted work should have taken place or published in the UAE or the GCC.
  • Entrants across all categories must not submit work that has previously been submitted to another award programme.
  • Entrants who are applying for individual categories (students and media) must fill out the application form to complete their registration including the ‘Name’ and ‘Address’ sections that need to reflect the information on their passports or identity cards. They are also required to attach a copy of their passports or identity cards during the registration process.
  • If the participation is on behalf of a team, all the names of team members must be clearly stated.
  • Entrants must be employed on a full-time or part-time basis at government entities or must be freelancers working in the government communication field or students of media and communications or journalists working for media institutions located in the UAE.
  • Entrants who wish to apply for more than one award are requested to submit a separate application for each category. Please note that participation is free.
  • Entrants are mandated to obtain all permissions, including copyright permissions, for all material submitted for the award or for the publicity of the award.
  • Submissions cannot be made in person.
  • IGCC shall retain all nominations and submissions and may use such entries at its discretion to analyse the success and scope of the award in future editions.
  • Each institution is entitled to participate in four categories maximum.
  • Participants in the Award’s various categories may not submit more than one entry per category. If this condition is violated, the first entry will be accepted and any subsequent entries to the same category will be omitted.


  • Information accompanying entries to the award must be current, accurate and complete. The Judging Panel reserves the right to disqualify any submission for failure to comply with the required criteria.
  • IGCC reserves the right, as delegated by the Judging Panel, to withdraw any award category if it deems that the criteria of participation have not been met.
  • The Judging Panel reserves the right to modify the category of any participation if a conformance error is detected. The work will then be evaluated based on the requirements of the new category.
  • The Judging Panel reserves the right to eliminate any participation that insults any person, religion, ethnicity or race.
  • IGCC reserves the right to use any participating work for media publicity or reproduce the submission for promotional purposes. Work submitted will not be returned to the owners.
  • The Judging Panel’s decision shall be considered final and no communication in this regard will be entertained unless it relates to improving the mechanisms of the award

Sorting Committee:

The Sorting Committee is divided into two groups that work over two stages:

First Stage:

  • The government communication team at International Government Communication Centre will screen the participations to make sure that all criteria have been met prior to submitting the entries to the Judging Panel (with the names withheld).
  • Members of the initial shortlisting panel are appointed by the International Government Communication Centre in concurrence with the initial selection and final selection committees.

Second Stage:

  • Employees who participate in government communication activities and initiatives at International Government Communication Centre will select a maximum of five entrants in each category and present them to the Judging Panel for further consideration.
  • The preliminary selection committee reserves the right to consult with external experts when deemed necessary.
  • Final entrants will be selected based on the evaluation criteria that pertain to each category.
  • No member of the committee can have a financial or personal interest in any participating organisation or share a financial or personal relationship with any participating individual.

Judging Committee:

  • The final selection will be evaluated by a Judging Panel comprising Arab government communication experts.
  • Final entries will be judged based on the evaluation criteria that pertain to each category, with each member evaluating the files individually through a special electronic system.
  • In its last meeting, the committee will select the winners and the three nominees for each category after the ratings are compared and approved. No member of the Judging Panel can have a financial or personal interest in any participating organisation or share a financial or personal relationship with any participating individual.
  • The Judging Panel works unanimously. In special cases where a member is assigned the responsibility of evaluating the participating work individually:

The head of the Judging Panel and his deputy are responsible for the evaluation process in any circumstance or event that is not included in the initial text for the GCA and does not form part of the website content and/or the award’s booklet. The head of the Judging Panel and his deputy may also consult with any of the Panel’s members or other parties as they deem suitable. The Judging Panel will document all its decisions for consideration by the GCA team towards preparations for the next edition of the award.

Contesting the Results:

Results of the awards cannot be contested with the decision of the Judging Panel considered final. Nonetheless, the committee welcomes suggestions or constructive criticism that will contribute to enhancing the scope of the Government Communication Award.

Disclaimer - Sharjah Government Media Bureau:

Sharjah Government Media Bureau is not responsible for any loss, damage or delay in the submissions. Making a submission is not a guarantee for winning the award.

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